Terms of Service

Please read these Terms of Service (“Terms”) carefully before engaging the services of WebsiteManager.ai (“we,” “us,” or “our”). By submitting a contact form, making a payment, or otherwise engaging our services, you (“Client” or “you”) agree to be bound by these Terms. If you do not agree, do not engage our services.

1. Services

WebsiteManager.ai provides website design, development, hosting, security management, and ongoing content maintenance for small businesses. The specific deliverables for your project will be agreed upon before work begins. All services are provided by Barrette Banner, operating as WebsiteManager.ai.

2. Payment Terms

Services are billed in three stages:

• Deposit ($150): Due before work begins. This payment initiates the project and is non-refundable once active development has started.
• Completion ($150): Due upon delivery of the completed website and your approval to launch. Work will not go live until this payment is received.
• Monthly Management ($29/month): Billed on a recurring monthly basis beginning after launch. This fee covers hosting, SSL certificate management, uptime monitoring, content updates, and direct engineer access.

All payments are due upon invoice. We reserve the right to suspend services for any account with outstanding balances more than 14 days past due.

3. Intellectual Property and Software Ownership

The website platform, codebase, design system, and all underlying software created by WebsiteManager.ai remain the sole intellectual property of WebsiteManager.ai. You are granted a limited, non-exclusive, non-transferable license to use your website as a live web presence for the duration of your active monthly subscription.

Content you provide — including text, images, logos, and business information — remains your property. You grant us a license to use that content solely to build and maintain your website.

Upon cancellation of the monthly subscription, your license to the platform is revoked and the website will be taken offline. We do not transfer source code, hosting accounts, or deployment access to clients.

4. Client Responsibilities

You agree to:

• Provide accurate and complete business information required to build your website in a timely manner.
• Ensure you own or have the rights to all content (text, images, trademarks) you provide for use on your site.
• Review and approve the completed website before launch. Approval constitutes acceptance of the delivered work and triggers the completion payment.
• Not use your website to publish content that is unlawful, defamatory, fraudulent, or that infringes on any third party’s rights.

5. Updates and Maintenance

Active subscribers may request content updates — such as changes to hours, prices, services, or promotional notices — at any time. We commit to completing requested updates within 48 hours of receipt, with a target of 24 hours under normal circumstances.

Maintenance requests should be submitted via email to hello@websitemanager.ai. Major redesigns or structural changes beyond routine content updates may be quoted separately.

6. Cancellation Policy

You may cancel your monthly subscription at any time by notifying us in writing via email. Cancellation takes effect at the end of the current billing cycle. No partial-month refunds are issued. Upon cancellation:

• Your website will be taken offline at the end of the billing period.
• Your license to the platform is revoked.
• No further charges will be billed.

The initial deposit is non-refundable once development has begun. The completion payment is non-refundable once the website has launched.

7. Uptime and Service Availability

We monitor your website around the clock and aim for maximum uptime. However, we do not guarantee uninterrupted availability and are not liable for downtime caused by circumstances outside our reasonable control, including but not limited to third-party hosting outages, cyberattacks, DNS propagation issues, or internet infrastructure failures.

8. Disclaimer of Warranties

Our services are provided “as is” and “as available” without warranties of any kind, either express or implied, including but not limited to implied warranties of merchantability, fitness for a particular purpose, or non-infringement. We do not warrant that the website will meet all of your specific business requirements or that it will achieve any particular business result, ranking, or revenue outcome.

9. Limitation of Liability

To the fullest extent permitted by applicable law, WebsiteManager.ai shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, loss of data, or business interruption, arising from your use of or inability to use our services.

In any event, our total cumulative liability to you for any claims arising under or related to these Terms shall not exceed the total amount you paid to us in the three (3) months immediately preceding the event giving rise to the claim.

10. Indemnification

You agree to indemnify and hold harmless WebsiteManager.ai and its owner from and against any claims, damages, losses, liabilities, costs, and expenses (including reasonable attorneys’ fees) arising out of or related to: (a) content you provide for your website; (b) your use of our services in violation of these Terms; or (c) your violation of any applicable law or third-party rights.

11. Privacy

Your use of our services is also governed by our Privacy Policy, which is incorporated into these Terms by reference.

12. Modifications to Terms

We reserve the right to update these Terms at any time. When we do, we will revise the “Last updated” date at the top of this page. Continued use of our services after any such changes constitutes your acceptance of the new Terms. If a modification materially affects your rights, we will make reasonable efforts to notify you by email.

13. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the State of Texas, without regard to its conflict of law provisions. Any disputes arising under these Terms shall be resolved in the state or federal courts located in Texas, and you consent to the personal jurisdiction of such courts.

14. Contact

Questions about these Terms? Reach us at hello@websitemanager.ai.